Returns & Exchanges
At Culture Kings, we want you to be 100% satisfied with your street-style pickup, which is why we offer easy returns for store credit or exchanges within 30 days of purchase. Please ensure all items are in original condition with tags attached and footwear remains in its original, undamaged box.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Choose Reward Type
Select whether you would like an exchange for a different size or a store credit voucher to use on your next limited edition drop.
Pack and Post
Securely package your items and attach the generated shipping label before dropping your parcel off at any authorized postage location.
Processing and Credit
Once our warehouse team inspects your return, your exchange will be shipped or your store credit will be emailed to you within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing